Introduction

The site www.technolysis-hts.gr είναι ένα ηλεκτρονικό εμπορικό κατάστημα πώλησης προϊόντων και υπηρεσιών μέσω του Διαδικτύου (στο εξής καλούμενο ηλεκτρονικό κατάστημα ή ιστότοπος), με Διακριτικό τίτλο “TECHNOLOGY-HTS” – (Hi-Tech Solutions) (ΓΕΜΗ 134460304000) που δημιούργησε και λειτουργεί η ετερόρρυθμος εταιρεία με την επωνυμία ΤΕΧΝΟΛΥΣΗ-HTS E.E., που εδρεύει στην Δημοκρίτου 3, Δημοτική Κοινότητα Διαβατών του Δήμου Δέλτα Θεσσαλονίκης, Τ.Κ. 57008 με Α.Φ.Μ. 800657294 και Δ.Ο.Υ. ΙΩΝΙΑΣ ΘΕΣΣΑΛΟΝΙΚΗΣ.

Διατηρεί δε και σημείο λιανικής πώλησης επί της οδού αυτής. Ηλεκτρονική διεύθυνση επικοινωνίας info@technolysis-hts.gr, τηλεφωνική γραμμή εξυπηρέτησης του ηλεκτρονικού καταστήματος: 2310785180, (στο εξής χάριν συντομίας η ΕΤΑΙΡΕΙΑ).

The following terms and conditions will apply to the use of the online store with the trademark e-technolysis.gr which is located at www.technolysis-hts.gr. Every user who enters and trades or makes use of the services of the online store (hereinafter referred to as “visitor” and / or “user” or “customer” for short, depending on whether he is limited to visiting the store alone or ordering and selling products and services) is deemed to consent and unconditionally accept the following terms expressed herein, without exception. In case of NOT acceptance of any terms of use, the use of the electronic STORE is explicitly PROHIBITED.

General terms
The COMPANY reserves the right to freely modify or revise the terms and conditions of use and transactions from the online store, whenever it deems necessary, and undertakes to inform consumers of any changes through the pages of this online store. Contracts through the online store are drawn up in Greek.

Information & Products provided
Η ΕΤΑΙΡΕΙΑ δεσμεύεται ως προς την ποιότητα, την πληρότητα και την εγκυρότητα των πληροφοριών που παρατίθενται στην ιστοσελίδα του www.technolysis-hts.gr, τόσο όσον αφορά τα ακριβή στοιχεία που εκτίθενται όσο και των παρεχομένων, από το ηλεκτρονικό κατάστημα της, υπηρεσιών, υπό την επιφύλαξη τυχόν τεχνικών ή τυπογραφικών λαθών, που δεν μπορούν να προβλεφθούν ή έχουν προκύψει ακούσια ή διακοπών λειτουργίας της ιστοσελίδας εκ λόγων ανωτέρας βίας. Οι δε φωτογραφίες των προιόντων είναι ενδεικτικές (χρώματα – αποχρώσεις- labels) και δεν αντιπροσωπεύουν πλήρως την πραγματικότητα, απλώς βοηθούν στον καταναλωτή να εχει γενική εικόνα του προιόντος.  Δικαιούται να προβαίνει σε διόρθωση αυτών οποτεδήποτε αντιληφθεί την ύπαρξή τους.

Limitation of Liability
The COMPANY in the context of its transactions from the online store is not responsible and is not liable for any damage or loss resulting from the cancellation of orders, from non-execution or from the delay of their execution, for any reason. It does not guarantee the availability of the products displayed in the online store, but it informs based on the kept data on the availability or non-availability of the interested customer and undertakes in case of change of these data, to inform customers in time about the non-availability. bears no further responsibility.
The online store provides the content (eg information, names, photos, illustrations), products and services available through the website "as is". Under no circumstances shall the COMPANY be held civil or criminally liable for any damage (positive, special or derogatory, which is indicative and not restrictive, divisive and / or cumulative of loss of profits, data, lost profits, monetary satisfaction, etc.) that may occur. a visitor of the online store or a third party for a reason related to the operation or not and / or use of the website and / or inability to provide services and / or products and / or information available from him and / or from any non- allowed third party interventions in products and / or services and / or information available through it.

Copyright
All content of the online store, including badges, badges, images, graphics, photos, drawings, texts, etc. are the intellectual property of the COMPANY and are protected in accordance with the relevant provisions of Greek Law, European Law and International Conventions or intellectual property of third parties for which the COMPANY has received a license for its own exclusive needs and for the operation of the online store. Any copying, transfer or creation of derivative work based on this content or misleading the public about the actual provider of the online store is prohibited. Reproduction, republishing, uploading, announcing, disseminating or disseminating any other use of the Content in any manner or medium for commercial or other purposes is permitted only with the prior written consent of the COMPANY or any other copyright holder. The names, images, logos and badges listed and described in the online store with the trademark technolysis-hts.gr (e-technolysis.gr) or the products or services of the COMPANY or third parties, constitute assets of the COMPANY or of the third parties respectively, protected by the relevant laws on trademarks & Intellectual Property. Their use in the online store does not in any way provide permission or right of use by third parties.

User Responsibility
The user / customer agrees and undertakes to use the services, information and data of the online store as provided by law and in accordance with the rules of good faith and transactional ethics. The e-shop with the trademark technolysis-hts.gr is obliged not to use it for sending, publishing, sending by e-mail or transmission in other ways of any content that is illegal for any reason, causes illegal infringement and damage to the COMPANY or anyone third, it infringes on the confidentiality or confidentiality of any person's information.

Websites at www.technolysis-hts.gr
The links included in the online store, lead to pages of the store or in some cases lead the user to go from it (online store) to the websites of third party providers, businesses, etc.
These affiliated websites are not under the control of the COMPANY and the COMPANY is not responsible for the contents of any such website or any link contained on a related website, or any changes or updates to such websites. The COMPANY is not responsible for the broadcasts of the internet or for any form of transmission received from any linked website. The COMPANY provides these links to its online store, only to facilitate the use of the online store and information. Their use is not mandatory for the visitor / customer and the fact that they are taken in the online store does not indicate that the COMPANY approves or accepts their content.

Personal information
In order to use the electronic STORE, it is necessary for you to disclose some of your personal information. In order to place an order, you will be asked for your full name, your address, the address to which you want the products to be sent for sale, your phone number, your email address, etc. and in case you choose as payment method the credit card payment and its number, expiration date and code. By registering your e-mail address, you agree that all notifications required for the completion of your order to you may be made to your registered e-mail address.

Privacy

While browsing our Website and our online store www.technolysis-hts.gr, you can place your order either as a guest or by registering.
You will be asked, when registering, to state your personal information regarding you (User Name «user name", Password "password», Name, email address«e-mail address», Product shipping address, contact telephone number), for the creation of an account and the issuance of a legal tax document and in order to make it possible to send the products to the address of each user / customer.

You may at any time change your personal information if there is a reason you have notified us or restrict or cancel the use of any of this information.
This information is not disclosed to third parties within or outside the EU, nor is it used for any other purpose and solely for reasons related to your transactions with us (except where provided by law to the competent authorities only) and is protected by the most modern security methods.
All data is stored on the server that hosts our website.

Data such as Name, Surname, Shipping Address, Telephone και ότι αναγράφεται στο Συνοδευτικό Δελτίο Ταχυμεταφοράς (ΣΥ.ΔΕ.ΤΑ)  κοινοποιούνται στην Εταιρεία “ΓΕΝΙΚΗ ΤΑΧΥΔΡΟΜΙΚΗ ΑΝΩΝΥΜΗ ΕΜΠΡΟΡΙΚΗ ΕΤΑΙΡΕΙΑ ΤΑΧΥΜΕΤΑΦΟΡΩΝ”, με διακριτικό τίτλο “ΓΕΝΙΚΗ ΤΑΧΥΔΡΟΜΙΚΗ ΑΕΕ” και στην ” ΤΑΧΥΜΕΤΑΦΟΡΕΣ ΕΛΤΑ Α.Ε.” Εάν θέλετε να δείτε τους όρους  και την πολιτική επεξεργασίας των Προσωπικών Δεδομένων της Γενικής Ταχυδρομικής, see here. Για τους όρους των ΕΛΤΑ see here

The use of our website by you and the submission of your personal data imply your consent. With regard to the collection, storage and processing of your personal data, it is done in accordance with the terms of the privacy policy, in accordance with European Legislation and GDPR - COMMUNICATION (EU) 2016/679.
With the completion of your data, the database maintained by our company with all users is automatically updated. Keep this database until you delete it. No processing is performed and it is only used to locate the products ordered in case you are asked for technical support or any other relevant question.

In case you wish to delete the account, please send an e-mail to the address  info@technolysis-hts.gr.

Security
The company TECHNOLOGY - HTS recognizes the importance of the security of your Personal Data as well as your electronic transactions and takes all necessary measures, with the most modern and advanced methods, to ensure your maximum possible security. All information related to your personal information and transactions is secure and confidential. The security of the company's online store TECHNOLOGY - HTS is achieved by the following methods:

Customer Recognition
The codes used to identify you are two:
a) The Input Code (e-mail or username) and
b) The Personal Secret Security Code (password),

who, whenever you register them, provide you with absolute security of access to your personal information.

You are given the ability to change your Personal Security Code as often as you wish. The only one who has access to your data is you through the above codes and you are solely responsible for maintaining its confidentiality and concealment from third parties. In case of loss or leakage, you must notify us immediately, otherwise the online store of the company TECHNOLYSI - HTS is not responsible for the use of the secret code by an unauthorized person. For security reasons, we recommend that you change your password at regular intervals and avoid using the same and easily detectable passwords (eg date of birth).

Ensuring the Confidentiality of the Transfer of Your Personal Data
We use the SSL-128bit encryption protocol to ensure the confidentiality of data transfer.

Encryption
At any point on the site you enter personal data (password, addresses, phone numbers, credit cards, etc.) there is 128-bit SSL encryption.

Confidential Transactions
Confidentiality is taken for granted. The same basic principles that govern classic transactions apply in the case of e-commerce. All information transmitted by the user / member is confidential and the company TECHNOLOGY-HTS has taken all the necessary measures to use them only to the extent that this is deemed necessary in the context of the services provided. Some of the measures taken are as follows:

Only authorized employees have access to your transaction information and only when necessary, e.g. to place your orders.

The company TECHNOLOGY-HTS does not disclose the details of the customers and their transactions, unless it has a written authorization from you or this is imposed by a Judicial Decision or a decision of another Public Authority.

In the event that the company TECHNOLOGY-HTS uses third parties to support its systems, takes care to ensure confidentiality.

You can request any data kept for you as well as their correction in the email: info@technolysis-hts.gr.

Products' market
When purchasing and completing the order, the user is guided step by step by the system's automatic instructions. The order will be archived. Upon completion of the order, an e-mail will be sent to the user confirming receipt of the order. Also, the COMPANY has the right to contact the user by phone to confirm the order. If an error occurs during the execution of the order under the responsibility of the COMPANY, the latter is obliged to rectify the error. In any case, the user, before the completion of the order, will be able to check the order and correct it.
Σε παραγγελίες με μέθοδο πληρωμής την Αντικαταβολή και αξίας άνω των 200€, ενδέχεται να ζητηθεί προκαταβολή το 10% της αξίας των προιόντων.

Εικόνες Προιόντων – Τεχνικά χαρακτηριτικά
Οι εικόνες των προιόντων στην σελιδα μας είναι ενδεικτικές και ως ήταν το προιόν την χρονική στιγμή της ανάρτησης. Οποιαδήποτε μελλοντικές αλλαγές και τροποποιήσεις από τον κατασκευαστή πιθανόν να μην εμφανίζονται. Το ίδιο ισχύει και για τα τεχνικά χαρακτηριστικά των προιόντων. 

Prices of Sales Products
The prices listed next to each product as the final price include the respective legal VAT. Shipping costs do not include shipping costs. The total cost (including shipping costs) is confirmed upon completion of the order.

Shipping - Product Availability
Shipments will be made at the place indicated to us by the customer in one of the available shipping methods selected by the customer during the purchase process. As long as the ordered product is immediately available in our warehouses and if there are no other reasons that force us to temporarily or permanently suspend the sales of a product, an effort will be made to send the shipments in 1-3 days.

Product returns
In cases where, with proven guilt of the COMPANY, the product sent to the customer does not correspond to the ordered product (mistake in receiving the order, invoicing, shipping, etc.), the customer has the right to return the product itself or the next business day of delivery. The product must be in excellent condition, not used and the packaging must be intact, ie not sealed or tampered with. In these cases, the COMPANY undertakes the shipping costs for the return of the product to its headquarters as well as the shipping costs for the replacement of the product, provided that the returned products are returned by the customer to the store in the same way and the same company. transport that received them. If the product is not returned on the same or the next business day, then the COMPANY may not accept any return.
In cases where, with proven fault of the COMPANY, the product sent to the customer had a defect (operation or quality) or was of poor and defective quality (damaged during transport, etc.) the customer must either not from the beginning accept the receipt of the product either, after receiving the product on the same or the next business day of delivery. In any case, the product must be returned to the condition received by the customer, complete and without further damage and the packaging of the product must be the one that normally accompanies the product. In these cases, the COMPANY undertakes the shipping costs for the return of the product to its headquarters as well as the shipping costs for the replacement of the product. If the product is not returned on the same or the next business day, then the COMPANY may not accept any return.
In cases where the product ordered by the customer does not meet its requirements and the fact is due solely to a misjudgment of the customer, then the COMPANY has no responsibility or obligation to change the product.

Correction, Modification or Deletion of Information
The STORE allows its users to correct, change, supplement or delete data and information provided to technolysis-hts.gr. If you choose to delete information, technolysis-hts.gr will act to delete that information from its files immediately. For the protection and safety of the user, technolysis-hts.gr will try to make sure that the person making the changes is indeed the same person as the user. To access, change or delete your personal data, to report problems with the operation of the website or to ask any question contact the COMPANY via www.technolysis-hts.gr or via e-mail to address sales@technolysis-hts.gr. The change or correction of your personal data can also be done through the registration page of technolysis-hts.gr. Please note that we will do everything possible to protect your personal data, but the protection of your password on our website also depends on you.

Secure Transactions
Www.technolysis-hts.gr guarantees the details of account holders from being used by unauthorized agents or Robotic Mechanisms. Access to the account is done using unique and individual codes that only the holder knows and is the identity of the account. This combination proves to www.technolysis-hts.gr that access to the account of the holder comes exclusively from the account holder.
Access to all remote services is provided by entering the e-mail and password of the holder each time he enters the information in his account or to make a transaction. Do not disclose your account access to anyone. If it is believed that your password has been learned, you can change it at any time.

Acceptance of the Privacy Protection Procedures applied by technolysis-hts.gr
If you use this website, you accept and agree to this Privacy Statement as well as to the terms and conditions of use of this website.

ΟΡΟΙ ΕΓΓΥΗΣΕΩΣ  ΗΛΕΚΤΡΟΝΙΚΩΝ ΣΥΣΤΗΜΑΤΩΝ  

PRODUCT WARRANTY
• TECHNOLYSI-HTS OE guarantees the proper operation of the device for 12 months from the initial purchase date.
• The warranty is valid upon presentation of the receipt or purchase invoice.
• The warranty covers damage to the device with free replacement of defective components and in no case replacement of the device. Replacement of the device is done only when it is impossible to repair it. In this case, the company may replace it with another, the same or corresponding technical characteristics, of the same or different manufacturer. In case of inability to repair or replace a product that is under warranty, the company's obligation is limited to the price paid for the purchase of the product.
• Repairing the device does not extend the warranty period from the original purchase date.
• The product warranty only covers the repair of the damage and does not provide the right to any other compensation.
• The way and the costs of transport from and to the company as well as the possible insurance of the products are the choice and exclusive responsibility of the customer.
• Our company has the ability to solve any technical question about the product. Thus, the arbitrary choice of use outside the operating limits mentioned in the instructions for use / installation or installation of the device is the responsibility of the customer.

WARRANTY DOES NOT COVER
1. Clean and maintain the device.
2. Modifications, improvements and upgrades that may be made in the future to similar products.
3. Shipping costs (receipt and delivery)
4. Damage caused by: Improper handling, misuse, lightning, overvoltage, network voltage fluctuation, reverse polarity in product supply, Hypertension on the PSTN telephone line. The power line and telephone line should be protected against hypertension e.g. SPD-440, fire, moisture / flood, falling or hitting the device, modifications and interventions in the product, burned power supplies and burned mechanical stress boards.
5. In PANEL alarm panels, Damage caused to the outputs and power supply by the connection of wired sirens or wired detectors. Also in all panels the sirens must be driven by relay (with diode).
6. Υποδοχές καρτών μνήμης SD  και καρτών κινητής τηλεφωνίας SIM.
7. Αναλώσιμα είδη ( μπαταρίες, κάρτες μνήμης SD κ.λ.π).
8. Τηλεχειριστήρια, μαγνητικές επαφές (ασύρματες, ενσύρματες), αισθητήρες κ.λ.π.
9. Βλάβες που προκλήθηκαν από:
a) Incorrect or Dangerous installation / installation points of the device (in contact with or on a microwave oven, in places where there are very high electrical or magnetic fields, etc.).
b) Areas where there are large electric motors which create high inductive voltage peaks in the supply network and which through the power supply can damage the device.
c) Acidic or alkaline environment of the device.
10. Η αποδοχή μιας συσκευής για επισκευή ή για την εκτέλεση εργασιών εντός του πλαισίου, όπως στο παρόν ορίζεται δεν συνιστά σε καμία περίπτωση αναγνώριση ή και αποδοχή τυχόν αξιώσεων συνδεομένων με τις διατάξεις περί ευθύνης για ελαττώματα.
11. Οι επισκευές πραγματοποιούνται από την ΤΕΧΝΟΛΥΣΗ-HTS. Ο πελάτης δεν επιτρέπεται να αναθέτει την εκτέλεση επισκευών σε τρίτους. Σε μια τέτοια περίπτωση δεν δικαιούται να αξιώνει αποζημίωση για το κόστος επισκευής.

REPAIR TERMS   ΤΙΜΟΚΑΤΑΛΟΓΟΣ – SERVICE

1. Έλεγχος συσκευής εκτός εγγύησης                             15€ 
(Μετά τον έλεγχο, θα ενημερωθεί ο πελάτης εάν είναι επισκευάσιμη η συσκευή, για το κόστος και χρόνο επισκευής).
2. Έλεγχος συσκευής εντός εγγύησης χωρίς βλάβη     15€
3. Επισκευή συσκευής εκτός εγγύησης – κατόπιν συνεννόησης

ΠΑΡΑΤΗΡΗΣΕΙΣ

• Οι τιμές περιλαμβάνουν ΦΠΑ 24%
• Οι συσκευές ελέγχονται μόνο για την βλάβη που αναφέρεται από τον πελάτη κατά την είσοδο στο service,
• Πριν την αποστολή θα προηγείτε επικοινωνία Τηλεφωνική ή με e-mail και θα δίνεται αριθμός RMA που θα γράφετε καθαρά στο εξωτερικό μέρος της συσκευασίας (δίπλα στην διεύθυνση αποστολής).
• Συσκευές οι οποίες δεν συνοδεύονται απο αριθμό RMA και από λεπτομερή περιγραφή της βλάβης, δεν θα παραλαμβάνονται στο service και θα επιστρέφονται στον πελάτη με δικά του έξοδα.
• Μετά  την παρέλευση 15 ημερών απο την ημέρα αγοράς, η μεταφορά των προς επισκευή προϊόντων, γίνεται με ευθύνη και έξοδα του αγοραστή.
• Απαραίτητη προϋπόθεση για την παροχή της εγγύησης είναι η προσκόμιση (πρωτότυπο ή αντίγραφο) του παραστατικού αγοράς.
• Σε περίπτωση που ο αγοραστής αμφισβητεί ότι η βλάβη σε προϊόν εντός εγγύησης δεν προκλήθηκε από λάθος συνδεσμολογία, υπέρβαση τροφοδοσίας, υπερτάσεις τηλεφωνικού δικτύου, κεραυνούς, έκθεση σε ακραίες συνθήκες, κακή χρήση γενικότερα, αλλά είναι ελαττωματικό το ίδιο το προϊόν, τότε ο αγοραστής μπορεί να ζητήσει να αποσταλεί το προϊόν στην κατασκευάστρια εταιρεία με δικά του έξοδα για την εξακρίβωση του τρόπου πρόκλησης της βλάβης.

COOPERATIVES - INSTALLATION
1. TECHNOLOGY-HTS is not responsible for the proper installation and operation of the security system and is solely responsible for the technician who performed the installation.
2. In case the device does not work, h TECHNOLOGY-HTS bears no responsibility for damages, damage, loss or injury that may be caused to the guarded area, including lost income and profits, special reserve or positive damages, and for any claim raised by third parties or by you on behalf of third parties.

Return of non-defective products - Right of unjustified withdrawal by the customer.
In any contract from a distance, the consumer has the right to withdraw unjustifiably within fourteen (14) calendar days. The deadline begins, for the goods, upon receipt and for the services from the receipt of the information, either by documents or by fixed means, informing the consumer that the contract has been concluded.
A prerequisite for accepting a refund is that both the product itself and its packaging must be delivered to our store in their original condition, without compromising the packaging of the product without being used. the product, and of course without damage to itself or its packaging, which (packaging) should be in its original (factory) state. Otherwise, our store has no obligation to accept the return or credit of the product. In this case, the return is always at the expense and responsibility of the customer.

• Return of the item is accepted, only if the buyer has first paid any amount charged by the company for the shipment of the item to him and the shipping costs for the return of the item.
• The withdrawal statement is made in writing or electronically and the COMPANY is obliged to send a confirmation of receipt of the withdrawal statement as soon as it arrives.
• Following the declaration of withdrawal, the COMPANY is obliged to return the price received within 14 days from the receipt of the products.
• Delivery shipping costs are not refundable if the customer had chosen a delivery method other than the cheapest standard delivery method offered by the COMPANY.
• The refund to the customer will be made by the same means with which the initial collection was made.

Safe products - Warranty terms
All products sold by our store are covered by the warranty of their official dealer or official importer. The warranty period of each product may vary, depending on the product and warranty policy of each dealer.
Under no circumstances does the warranty of a product cover:

• Damage caused by mishandling, misuse, incorrect connection, different voltage, short circuit, fire, high or low temperature, humidity, weather (lightning, flood, sun exposure, etc.).
•  Consumables such as batteries, light bulbs, etc.
• Upgrades, modifications, improvements or developments that can be made to similar devices.
• Σε δικτυακά προϊόντα που ελέγχονται με εφαρμογή σε κινητό, μέσω Server του κατασκευαστή, η εταιρεία μας δεν φέρει καμία ευθύνη εάν ο server σταματήσει να λειτουργεί ή απαιτήσει συνδρομή ή η εφαρμογή κατέβει από το Internet (Playstore – App Store).
• Σε προϊόντα που για στην λειτουργία τους περιλαμβάνεται η αποστολή MMS ή E-mail όπως οι κάμερες Κυνηγού/Μελισσοκόμου, η εταιρεία μας δεν έχει καμία ευθύνη για την σωστή λειτουργία των MMS/Email λόγω ρυθμίσεων ή απαιτήσεων παρόχου π.χ. Google.
  Η επιλογή παρόχου email, η δημιουργία λογαριασμού και οι αντίστοιχες ρυθμίσεις είναι ευθύνη και υποχρέωση του κατόχου της κάμερας και η αδυναμία αποστολής φωτογραφιών μέσω email από την κάμερα δεν αποτελεί πρόβλημα της κάμερας.
  Τυχόν αλλαγές στην πολιτική των Παρόχων E-mail ή κινητής τηλεφωνίας που θα έχουν ως αποτέλεσμα την αδυναμία αποστολής email, MMS, SMS  ή την χρέωση αυτών δεν αποτελούν πρόβλημα ή ελάττωμα της κάμερας και η εταιρεία μας δεν φέρει καμία ευθύνη.
• For products that require charging their battery or checking their files only from a USB Computer port and “Safe Remove Hardware” before exporting them such as e.g. USB Voice Recorder, or our company guarantees only DOA (Dead On Arrival), ie that the product will work upon receipt.

In any case, and because of the large volume of products that are different in nature, our company is always at your disposal to cover any questions you may have about the product warranty policy or the products you are interested in, in writing, by phone or by anyone. another convenient way, as well as to inform you about the warranty provider, the warranty period, the repair period, as well as any other relevant information.

Applicable Law and Jurisdiction
The present terms of use, the use of the electronic STORE as well as the transactions through it, are governed by Greek Law. In the event that any of these terms is considered invalid or void, such invalidity or invalidity shall not affect the validity of the other terms. The Courts of Thessaloniki are responsible for resolving any dispute arising from the use of the electronic STORE or regarding the interpretation or application of these terms of use or on the occasion thereof.